Support - Guild Hosting

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Our support team is online from 9-5 EST, Monday through Friday.

Frequently Asked Questions are available on our FAQ page.

You can email us at support@guildlaunch.com

If it's something the community can help with, post here in the Support Forums.

Feature Requests and Game Requests are also up and active!

News & Promotions

Guild Launch News

Hot off the Presses: New Templates!

by GL_Support, 9 days ago

Hey folks! I've just gotten notice from our graphic designer that we've got a new batch of templates! I'm going to be announcing some of them today, but they're all in the system - he's done so much work that it might not fit in one post, and I'm not going to take any chances. :D

TESO:
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WARFACE:

KINGDOM OF LOATHING:
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AGE OF WUSHU
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PATHFINDER ONLINE
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MARVEL HEROES
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SMITE

EARTHRISE

WORLD OF DARKNESS
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CITY OF STEAM
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LEAGUE OF LEGENDS
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(View Post) | 1 Replies | (Post Reply)

Guild Launch Patch Notes - 4/29/2013

by GL_Support, 20 days ago

General
- System is now using Amazon S3 for both user and character avatars.
- Fixed an issue where users of a guild were getting notified about private forum topics.
- Cleaned up various linking throughout the application.
- Repositioned ad space throughout the app.

Voice Hosting
- Teamspeak 3 is now a selectable option on http://billing.guildlaunch.net/

(View Post) | 4 Replies | (Post Reply)

US Central Voice Server Hub Power Outage

by GL_Support, 31 days ago

I just received an email from our server technicians informing me that there is a temporary power outage on one of the server racks in the Texas server hub.

They are working on getting it back up and running; I will update this topic when they have done so.

EDIT:

This should now be resolved.

(View Post) | 0 Replies | (Post Reply)

Guild Launch Patch Notes - 4/16/2013

by GL_Support, 33 days ago

General
- Guilds now have the option to manually migrate their image hosting to Amazon's S3 services. This functionality can be found from your file library page.
- We have added a "view all" for the admin dashboard.
- We have added several new sections to the admin section of guild sites. This should help users find what they are looking for faster.
- New guilds now have admin bookmarks by default. There is also a new UI on the main admin dashboard to showcase these along with the drop down at the top of the page.
- Certain admin sections now have hover text associated with them.
- Fixed a bug where user PM notifications would cause the user to become locked out of that functionality.
- Fixed an issue where users could effectively remove their lockbox from their guild site.
- Fixed issues with guild applications not displaying properly on legacy browsers.

Game Specific - RIFT
- Fixed item hovers. Should now work properly with links from http://www.rifthead.com when a guild site is properly configured.

Game Specific - World of Warcraft
- Fixed an issue with the Guild Perks widget not being up to date and properly linking.

(View Post) | 2 Replies | (Post Reply)

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