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Welcome to the Guild Launch Support Site!

At Guild Launch we "eat our own dog food" by using one of our own guild sites as our support site. Every Guild Launch user is a member of this support site, and the site behaves just like one of your sites. In this way you can see how our features work, while you learn about our features. Feel free to access this site for information on new and upcoming releases, company news and updates, questions and/or concerns, and add-ons. You are also welcome to post any thoughts or feature suggestions that you may want to share. For further assistance, you can shoot us an email at support@guildlaunch.com or you can view other support options.

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Guild News

Adjust Your Timezone

by GL_Support, 7 days ago

The U.S. is now in Daylight Saving Time. Due to this you may need to change your personal or guild timezone settings.

The change is as follows. If you are in the Eastern Timezone and you follow DST then your timezone is now -4 GMT. More info and more timezone are here:

http://www.timeanddate.com/worldclock/city.html?n=179

How to Change Guild Settings

The Guild Timezone is set in the Guild Admin area using the link that says "Guild Settings" on the left of the main Admin page. On the page that link leads you to is an edit form for the timezone.

How to change personal timezeon

Your profile timezone is on the page linked at the top right of the page when you are logged in. About 2/3 of the way down the page are the timzeone settings.

The need to make this adjustment will be removed in the 7.0 release.

-Stephen

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Sneak Peak - Version 7.0 - Registration Improvements

by GL_Support, 8 days ago

In the upcoming Version 7.0 release we have streamlined the new user registration process a lot!

The primary changes are:

1. More Ajax form validation of form fields
2. Full client side form validation
3. More visual cues
4. Significantly less to fill out.
---- a. We've removed the PlayXpert registration
---- b. We've removed the first and last name questions.
---- c. We've changed the secret questions into an option on your account not at registration.
5. Larger form field text = better readability
6. Error message streamlining
7. Other more subtle changes

The end result is something that looks like this:



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Version 7.0 - Thousandstar - Sneak Peak

by GL_Support, 11 days ago

The final feature set for Version 7.0 is settling out and we are finalizing code changes and moving to Beta and final Testing. For a sneak peak of the changes check out our most recent blog post:

http://www.guildlaunch.com/blog/?p=101

Enjoy!
Stephen

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Table Field Outgrown - Fixed

by GL_Support, 17 days ago

We outgrew a table field sooner than expected and we had to do some emergency maintenance to enlarge the field.

We are going to review all fields during the backup downtime tomorrow and make sure we have a handle on their growth rate and appropriate sizing.

Resizing those tables means that the data is no longer "warm" in the system. It may take a little while for caches to warm back up and for site speeds to be returned to their normal snappy selves, but they will do so after 30-45 minutes max.

Thank you for your patience.

-Stephen

(View Post) | 2 Replies | (Post Reply)
 
 
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