Site Downtime - Definitely not Planned
 
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re: Site Downtime - Definitely not Planned

Postby GL_Support on Wed Nov 04, 2009 7:45 pm
We had a bit more than an hour of downtime tonight due to an issue with a database server. The issue wasn't truly critical in the sense of any damage being done, but there was an issue with a disk that needed to be addressed. When I originally looked at the problem I thought the issue was one thing and I inadvertently delayed the proper resolution.

Our long time users will know that we have a very good track record for uptime. We'll work to make sure this one doesn't happen twice. Again, I sincerely apologize for the downtime.

Sincerely,
Stephen


_________________
Your Official Guild Launch Support Team

Jun: Application Developer
Mike: Lead Customer Support
Stephen: Application Architect
Vicki: Graphic Design & Web Development

Official support is available via email and forums 9-5 EST M-F at support@guildlaunch.com and http://support.guildlaunch.com/. However, we often answer questions 24 hours a day 7 days a week.
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Joined: 09 Aug 2006
Posts: 14075

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re: wow

Postby Mountain09 on Wed Nov 04, 2009 9:55 pm
Did we have a slight meltdown this evening!
Mountain09



Joined: 23 Aug 2009
Posts: 46

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